Terms of Use

By using Vaultline you agree to these terms. The short version: it's your private ledger — play fair, and remember nothing here is real money.

Last updated: August 28, 2026

1. Vaultline is not a financial institution

Vaultline is not a bank, lender, broker, or payment service. It does not connect to real accounts, move real money, or provide financial advice. All numbers are records you enter yourself. Decisions you make based on your records are your own responsibility.

2. Your account

  • You must provide a real email address and keep your sign-in credentials private.
  • You are responsible for activity under your account, including anything unlocked with associate or admin codes shared with you.
  • You must be 13 or older to use Vaultline.

3. CayPoints, tiers, offers and games

  • CayPoints have no cash value. They are an in-app rewards system and cannot be redeemed for real money unless a specific in-app reward says so.
  • Points may be held in a pending state while the system (and sometimes a human reviewer) verifies them. Verification can take from a few minutes to several hours for large or unusual claims.
  • Offers rotate, expire, and may be replaced automatically. Daily, weekly and monthly earning limits may apply and can change.
  • Attempts to game the system — fake receipts, edited images, spoofed locations, automation, or duplicate claims — may result in denied points, forfeited rewards, or account suspension.
  • Vaultline may review and reverse rewards that were granted in error.

4. AI features

Vaultline uses AI heavily — for receipt and barcode scanning, photo verification, offer matching, categorization, and fraud checks. By using these features you agree that:

  • Images and text you submit may be processed by third-party AI models (see the Privacy Policy for details).
  • AI can make mistakes. Extracted totals, merchants and matches may be wrong — you are responsible for reviewing and correcting your records.
  • AI verification decisions on rewards may be appealed through admin review; the Vaultline owner's decision is final.
  • Nothing produced by AI in Vaultline is financial, legal, or tax advice.

5. Acceptable use

  • Don't upload content that is illegal, abusive, or that you don't have the right to share.
  • Don't attempt to access other users' accounts, the admin center, or associate tools without authorization.
  • Don't probe, scrape, or disrupt the service.
  • Don't use Vaultline to record anything on behalf of a business or third party — it's for personal records.

6. Location features

Location Time and Find & Scan use your device's location with your permission. Location is used to verify check-ins and prevent spoofing — never to track you for advertising. You can revoke location permission at any time in your device settings.

7. Disclaimers and liability

Vaultline is provided "as is" without warranties of any kind. We are not liable for losses arising from decisions you make using your records, AI errors, service interruptions, or reward changes. To the maximum extent permitted by law, our total liability is limited to $100.

8. Suspension and termination

We may suspend or end accounts that break these terms, especially for reward abuse. You can stop using Vaultline and delete your records at any time.

9. Changes

These terms may change; the "Last updated" date will reflect it. Continued use after changes means you accept the new terms.

Questions? Reach us through the Vaultline app. Back to home