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Reward Appeal

Think points were denied, reduced or held unfairly? A human reads every appeal and can restore points.

Last updated: August 28, 2026

0/4000

Never include bank passwords, full card numbers, or PINs — Vaultline never needs them. Submitting sends the details above so we can respond.

Include the purchase date and merchant so we can find the claim. Appeals are usually answered within a few days; one appeal per claim. Receipts and proof photos you already uploaded stay attached to the claim — no need to resend them.

Questions? Reach us through the Vaultline app. Back to home